Questions & Answers Page-

We've thought of a few frequently asked questions  - we hope this information helps you.

1) How close are the condos to Arches National Park?
All five of our condos - Southgate #1 - Southgate #2 - Southgate #3 - Southgate #4, Tierra Del Sol #1 are approximately 10 miles or 10 minutes from Arches National Park.

2) How close are the condos to the city limits of Moab?
All five of our condos - Southgate #1 - Southgate #2 - Southgate #3, Southgate #4, Tierra Del Sol #1 are approximately 5 miles or 5 minutes from the city limits of Moab.

3) How close are the condos to the Club House, Pool, and Hot Tub?

The pool and club house is located on the right hand side - just as you enter the development off of Highway 191. The distance from Southgate #1 and Southgate #2 to the pool is approximately 75 yards  or 3-4 minutes walking. The distance from Southgate #3 and Southgate #4 to the pool is approximately 125 yards or 4-5 minutes walking.The distance from Tierra Del Sol #1 is approximately 100 yards or 4-5 minutes walking. The pool is not heated. Please keep in mind the pool and hot tub are not open during the winter months.

4) How close are the condos to Canyonlands National Park?
The drive is about an hour from the condo to the north section of Canyonlands National Park (AKA Island In The Sky).

5) How many beds are there?
Southgate #1 and Southgate #2 have three bedrooms - one bedroom with a king size bed - one bedroom with a queen size bed and one bedroom with two twin beds. Downstairs features two small couches that turn into two small twin size beds. Southgate #3 and Southgate #4 have three bedrooms - one bedroom with a king size bed - one bedroom with a king size bed and one bedroom with two full beds. Downstairs features one couch that turns into one full size bed.Tierra Del Sol #1 has 3 bedrooms - one bedroom has one king size bed - two bedrooms have a queen size bed - and there are two twin mattress fold out beds available.

6) Do the condos include a washer and dryer?
All of our condos feature a washer and dryer - complete with detergent available for your convenience.

7) Do the condos have a patio and BBQ?
All of our condos include a patio and propane BBQ.

8)Where do I get the keys from?
Properties  Southgate #1, Southgate #2, Southgage #3, and Southgate #4 feature a keyless entry system. We will give you a code - and you just press a code on the key pad located at the frond door. Tierra Del Sol #1 property has an actual key to get inside. We will give you a code for the lock box located at the front door entrance area.

9)Is there a garage?
Yes, all five of our condos feature a full size two car garage.

10)Do I have to bring towels, sheets, and kitchen supplies?
All of our condos include sheets, all the linens, towels, and a fully stocked kitchen with pots, pans, and utensils.

11) What do I need to do to check out?
Check out time is 10:30 AM. Please call Rossana when you check out at 435.260.1755. Turn off lights, load dishes in the dishwasher and press the start button, and be sure to lock the door when you leave. Check in time is 4:00 PM.

12) Do I need a code for the internet?
All of our condos feature free wi-fi service and you do not need a special code to connect to the internet.

13)Who do I call if I have an issue at the condo?
Fortunately we rarely have any issues - but if you do have a question or concern you are always welcome to call Rossana at 435.260.1755.

14) Do I have to pack a hair dryer?
Southgate #1, Southgate #2, Southgate #3, and Southgate #4 all feature two hair dryers - Tierra Del Sol features one hair dryer in the master bathroom.

15) What if I' am going to arrive late in the evening?
Not a problem - you can check in anytime after 4:00 PM. If it is dark - careful - the turn off of Highway 191 into the development is not well lit up - look for the KOA campground sign - the turn comes up quickly positioned between the KOA Campground and the Spanish Trail Arena.

16) How do I pay?
All of our condos feature a online booking system. We accept Visa, Mastercard, and Discover. A $200 deposit is made online at time of booking, and we will send you an email for the balance to be paid in full at 15 days before arrival.

17) Can I walk to downtown from the condo? 
Well, yes you can, but we would not recommend it. You would be walking on the side of Highway 191, and that would not be very safe. Also, the distance we feel is to far to walk. (Maybe 35 minutes to walk to downtown).

18)Where can I rent bicycles?
We recommend the Moab Tourism Center located at 471 S Main Street #8.

19) Is there a grocery store?
There is a convenience store (Shell gas station 1-2 minutes drive time from the condo) but most people drive to City Market located downtown. About 5 minutes away.

20) What is our cancellation policy?
If you give us 30 days or more notice for cancellation, you will forfeit your $200 down payment. Inside 30 days - you will be subject to additional financial consequences. Please review our lease and terms for additional details, you will be able to see our lease and terms when you proceed with the booking process.

21) Is smoking allowed in our condos?
Sorry - We do not allow smoking in any of our condos.

22) Are pets allowed in our condos?
Sorry - Pets are not allowed in any of our condos.